Leaders Keep Growing

Leaders Keep Growing

Everybody loves a good success story; especially if the person started from humble beginnings. A president at Adidas started working in shipping and receiving. A client who is now the owner of a high-end dental practice started her career as an assistant. Another...
Empowerment: Give Your Team Space to Work

Empowerment: Give Your Team Space to Work

“It is like they put a solar panel under a tree.” That was the phrase a CEO used to describe a project that was not living up to its full potential. I think that same phrase can be used to describe what happens when leaders jump in and take too much control. Leaders...
Evaluate Improvements for IMPACT and ROI

Evaluate Improvements for IMPACT and ROI

Why is your team doing what it is doing? It’s always a good idea to take a step back and evaluate the ROI of activities to improve the business. This is true for suggestions from the team as well as actions enshrined in a strategy document. Why? Three reasons: It...
Create more Wows for a Better Business

Create more Wows for a Better Business

When I took my car to have the tires rotated, I removed and held on to my chrome-colored valve covers. I was worried the tire shop would lose them and replace them with the standard black ones. But, to my surprise, they replaced them with valve covers to match the...
Handling Unscheduled Team Member Departures

Handling Unscheduled Team Member Departures

It is tough enough when a team member’s departure is expected, whether that’s because they were not a fit for the organization or due to a planned departure for new opportunities.But it can feel very personal when it comes as a surprise. Leaders all want to say “it is...