People do not perfectly fit into grand plans or simple categories.

While roads are designed with the idea of cars moving efficiently like water through pipes, human nature (like being self-centered, angered at getting cut off, or being impatient) still results in road rage and wrecks.

Stock markets are often described as being “perfectly” priced in terms of risk and future estimates of company returns, yet they can still have huge swings triggered by emotional selling and buying.

Millennials (despite some consultant’s best efforts) defy any meaningful categorization.

Company organizational charts do not show how work really gets done.

Process and structure can only get a company so far.

What creates great companies is incredible people with ever-improving skills that are highly relevant in an innovative, fast-paced world. This includes those who aspire to lead those people in those companies.