Let’s Be Sheepdogs

Let’s Be Sheepdogs

Today on the 14th anniversary of the 9/11 attacks there was a dedication of a new visitors center to commemorate the memory of the passengers and crew of Flight 93 that crashed in Pennsylvania. Upon realizing that their hijacked plane was to be used as a weapon the...
The Price of Nice

The Price of Nice

As a product of Southern culture, I have a high value for and affinity with the concept of nice. Be nice. Be polite. Be diplomatic. Simply being nice has had enormous benefits on my life and work. Some people, however, struggle with nice and end up paying the price....

The Incredible Visible Leader

Many times the issues I work on with clients are quite complex.  Sometimes they are very simple. One of the most simple things that leaders can (and must) do is stay visible. Visibility (versus invisibility) is like a super-power for leaders. Our teams are constantly...

Assessing versus Improving

Just as there is a big difference between knowing and doing, there is a huge difference between assessing and improving. Speaking to a large group of leaders recently, I asked how many there had taken the MBTI (aka Myers-Briggs) assessment.  Ninety percent of the...

People Focus vs. Problem Focus

  One of the main principles of effective communication is to focus on the problem and not the people.  This principle allows us to stay out of the blame game and focus on solutions. So instead of saying “Greg really screwed up”, we instead stay focused on the...