The Incredible Visible Leader

Many times the issues I work on with clients are quite complex.  Sometimes they are very simple. One of the most simple things that leaders can (and must) do is stay visible. Visibility (versus invisibility) is like a super-power for leaders. Our teams are constantly...

People Focus vs. Problem Focus

  One of the main principles of effective communication is to focus on the problem and not the people.  This principle allows us to stay out of the blame game and focus on solutions. So instead of saying “Greg really screwed up”, we instead stay focused on the...