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Even a Donkey

This weekend I was surprised with the scene of a little donkey pushing a basketball all over a big pasture with his nose and forefeet. He seemed to be enjoying himself. Even a donkey seems to know how to play and enjoy where he is. Do you?

The $2 Billion Headache

When Bayer bought Monsanto they also inherited over 13,000 lawsuits alleging that Roundup weed killer caused cancer. One couple just got a 2 billion dollar jury award. Any deal can come with a side order of headaches whether a big acquisition, a key hire, or the...

Leaders Taking Flight

Why do flight attendants close the full overhead bins when people are still boarding? Later boarding passengers will inevitably open all the closed bins as they gamely search for a place for their bag. I think the flight attendants close them because they have already...

Leader Alert You are Vulnerable

Vulnerability is a popular buzzword in leadership circles. Being vulnerable is presented as a choice, but the truth is that leaders are already vulnerable in the sense that people already know their leader is not perfect and likely does not have all the answers. Is it...

Organizational Calorie Counting

Organizational Calorie Counting Simply “cutting costs” is the same as people saying they are going to starve themselves to lose 20 pounds and “get healthy.” The scale is only one dimension of health. Body composition, stability, range of motion, endurance, etc. all...

Leader Job 1

The head of the Arizona Department of Corrections is getting criticism because the department cannot seem to be able to keep the doors of prison inmates locked. Keeping an inmate in their cell would seem to be the key aspect of the job. While leaders have a host of...

Leaders and Over-thinking

Most leaders understand that they should not jump in and DO. (That is the basic form of the exercise of restraint known as delegation and empowerment.) What leaders should also restrain themselves from is THINKING for their teams and direct reports. This latter lack...

Boeing MAX and The Smartest People Not in the Room

As part of the Boeing MAX safety saga, it has been reported that the input of seasoned pilot test groups may have been minimized in an effort to streamline the development process. Not having these smartest people in the room may have allowed the seriousness and...

What Leaders Really Want: Investible Opportunities

What Leaders Really Want: Investible Opportunities Leaders often say they want more ideas from their organization. Ideas are actually plentiful. What leaders really want are investible opportunities. Investible opportunities are ideas into which the organization is...

Friday Birds

I like Fridays. Birds, however, seem to have the right of it. Whatever the day, they sing a little song with the rising of the sun and then go look for something to eat.  They don’t get hung up on the label of the day. I have yet to observe a bird suffering from a...

Eyes up Here

Why do some people lean in to read a name tag when they meet people at an event? I think it is because they want to know what you are before they know they know who you are. Color me an old-fashioned adult, but the best way to figure that out is by actually talking to...

Ground Truth versus Satellite Truth

Government spy agencies and the military rely on intelligence that they gather from a distance (by monitoring telecommunications or via satellites). They also depend on intelligence they gather from people on the ground. While leaders should look at the bigger...

Persuasion and Coercion

The power of persuasion is inexhaustible. That is because persuasion includes an acknowledgement of the self-interests of others. The powers of coercion, by contrast, are finite. One can only expect so much compliance, no matter how many rules or policies are put into...

Why do some leaders assume they don’t have it?

My pen ran out of ink so I went out and bought more refills. Back at my office, I realized I had bought plenty of refills the last time I ran out of ink. I had just assumed I did not have it. Why do we assume we “don’t have it?” I see too many leaders assuming they...

The Vanity of Communication

A lot of vanity licenses plates are really funny and clever. Conversely, a good number of them are inscrutable. These seem like they are an inside joke for the owner of the car. If our job is to communicate (like leaders do), then we need to make sure our messages are...

A Little Help

Sometimes a little help goes a long way. Help while traveling makes the road warrior's life more tolerable. The flight attendant who finds space for overhead luggage helps. Good signage at the airport even an idiot can follow helps. As a leader try to find one area...

Leader Graffiti

Why is graffiti so common? I saw a Native American Indian monument covered with graffiti, some of which was dated as early as 1873. I think graffiti is so common because people want to be remembered and recognized. As a leader are you just marking up the place while...

Volcano Value

In the crater of an extinct volcano in the Arizona high desert and for 45 years, James Turrell has been working on a a massive art project. Most people were clueless as to what he was creating. Just recently plans are coming together to allow access to the general...

The Leader’s Choice: Old versus New

After the Notre Dame fire, the French government announced a design competition for the ruined steeple —and sparked a fiery debate about tradition and change. Leaders, too, are often debating what to change and what to keep. They ask themselves “Should I stick with...

Productivity and Today’s Leaders

Productivity stagnation is one of the great mysteries of the recent US economy. Despite more technology, productivity is still stubbornly low. Economists may debate the reasons, but there is no doubt that at an organizational level, leaders themselves are a key piece...

Are you Leading a Bad Idea Machine?

At its essence, an organization is an idea machine. It will thrive or languish, live or die, according to the quality of its ideas. Is your organization a good idea machine, a bad idea machine, or meandering somewhere below its potential? Is it generating the kinds of...

Game of Roles

Many people are getting excited about the Game of Thrones final season. Some of the most popular characters have been “skin changers”—wargs. In the GOT universe, a warg is someone who can project their minds into the minds of animals like wolves. It is a useful power,...

The Haves and the Have Not (used)

Many organizations have things, but that does not always mean that they benefit from these things. An organization can have a performance system, but leaders are just fill in the blanks without much guidance or thought to help people develop. An organization can have...

Millions

There are a million ways to feather a nest and a million ways to make a dollar. Some swallows thrive in mud nests under bridges. Cactus wrens thrive in saguaro nests. Burrowing owls thrive in, well, burrows. Those are the conditions that suit them the best. It would...

It’ll be Great…

If you are waiting to innovate in your organization until you come across that “best-thing-since-sliced-bread” idea, you may be waiting a long time and missing a lot of opportunities.

Your Do Not Defer List

There are some things that can be deferred with little to no consequence: lawn chores, washing a car, missing a recycle day, etc. There are some things that are advantageous to defer. You might defer income to a future tax year for tax planning. BUT there are a host...

Lazy Root Cause Analysis

“Who” is the lazy man’s root cause. The senior leader of a company that deals with landfills related being rebuffed by the leader of an environmental non-profit with “I don’t want to talk to you. You are the guys that throw stuff in landfills.” Really? Scapegoats are...

Overbooked

Want to see where you are hitting the wall? Take everything on your to-do list, estimate the time to complete, then schedule on your calendar right there next to all your meetings and commute times. How does it look? Are you overbooked? Double-booked? Triple-booked?...

Dad—you Got Fat

“Dad, you got fat.” So said my loving daughter after a regrettable “bulking” strategy gone wrong. (She also helpfully poked me in the middle, just in case I missed her point.) Outside perspective can sting, but if it comes from a place of real concern and trust,...

Put it Out There

Aren’t you glad people have done “silly” or “risky” things? I am glad John Denver was proud to be a country boy. I am glad Jim Henson played with puppets. I am glad Bradley Cooper and Lady Gaga teamed up for A Star is Born. I am glad people like Brene Brown take on...

Fleeting

Windows of opportunity are not propped open. Organizations must not only be quick to identify opportunities, but be quick to exploit opportunities.

Mixed Signals

From my local country radio station: “That last song was from Kenny Chesney as we continue to bring you thirty minutes commercial-free music. This commercial-free radio provided by XYZ Auto Dealerships. Now back to the music.” That’s commercial free?? People know what...

Painting over Problems

Don't rely on innovation to paint over rotten problems. For a house to get a proper new paint job, it requires a good power wash and scraping away of the old paint. If this step is skipped, the paint job will be less than ideal. In Edgar Allen Poe’s The Cask of...

Get in There

Children and dogs give us the gift of reminders about being excited in the moment. Children can literally roll on the ground with joy about some great gift at Christmas. They can get their elbows up to really dig in to get a giant scoop of ice cream into their bowl....

Make it of Take it

Despite public rants and sound-bytes to the contrary, business is chock-full of good, productive citizens that care about both profits and community. Those working in free-enterprise organizations should be proud of the degree to which they meet the needs of customers...

Innovation Killers

I don’t like much TV programming, but I do like Forged in Fire. On the show, contestants have to forge ancient weapons like swords and axes. The job of one of the judges is to see how well the weapons work against a dummy. The judge, Doug Marcaida, has developed a...

I see the Circus but where is the Cake?

The FBI announced charges in a college admissions bribery scandal involving a juicy array of celebrity moms and dads. While there were certainly crimes involved, is that really the highest and best use of law enforcement resources? Does the FBI’s Boston regional...

Finally, An Expert you can Trust

I read recently about a transplant surgeon who, himself, was the recipient of a heart transplant. The case is notable, because the heart came from a donor who was known to have hepatitis. This doctor had long advocated that patients be open to receiving hearts from...

Up talking and down talking

Some people have the habit of up talking. Up talking occurs when a person’s inflection goes up at the end of the sentence. It makes a statement sound like a question. A different kind of condition happens in meetings. You might call it down talking.   People talk...

Delay

It has been reported that power lines were a key factor in the devastating Camp fire in California. It has been further reported that an upgrade of that line was planned and postponed yearly since 2013. Evidently the issue was clear enough to warrant attention yearly,...

Same Time Next Year

It is good to have traditions. I am grateful for the traditions of Christmas. I love football season. I like the movie awards season. I am looking forward to it warming up enough to get back in the pool. These are, for me, great examples of continuity. But there are...

Value

There are four primary areas to add value in an organization: deliver on results effectively in your team/unit, develop people, raise the performance bar, and develop/support strategy. Pick one and move.

Positively frustrating

Coherent, consistent, raising of the bar (innovation) is a great cure for frustration. Frustration is that feeling that things could be better than they are. Innovation gets people working to bring a new desired future state into the present. The best leaders and...

Fresh?

I often see organizations that recycle the same people or stories to show how innovative they are or what a great place they are in which to work. If it seems stale to me I can only imagine what it feels like for the employees themselves. Keep things fresh. Really...

Why are we here?

People don’t hate meetings, they hate wasting time. If you are attending a meeting and unclear as to what the objective is, ask. If you are calling the meeting, have a good reason and tell people up front. Too many meetings are simply vehicles to share information and...

Whadya Mean, “no cookie?!”

I was at a coffee shop when I saw a father valiantly trying to get his young children to eat their apples. Trouble was that the staff had helpfully given them samples of chocolate chip cookies. The kids were predictably perplexed (and anguished) that they could not...

Don’t Let the Old Man In

One of my good clients (you know who you are!) clued me into a song on the soundtrack of Clint Eastwood’s movie, The Mule. The song by Toby Keith is titled “Don’t Let the Old Man In.” I think the title alone offers much and more on having a healthy relationship with...

Pencils

I recall my accounting professor being fond of saying “you learn accounting through the end of a pencil.” The lessons my sailing instructor taught me over three days of instruction crystallized within twenty minutes of me sailing without his guidance. (They say there...

All Goals are Business Goals, and no training class was ever a goal

During performance review season, most organizations encourage setting “personal” or “professional” goals along with other business goals for a period. But developmental goals are business goals too. Don’t think of these as “icing on the cake” or “nice to have.” Think...

No, it is not about time…

Many leaders confuse thinking strategically with thinking long-term. Strategic thinking is not about time, but appropriateness of activity. An organization can extrapolate tactical activities over a long time horizon. Many (to their detriment) would call this setting...

184 MPH

“Set a goal, do the work, and enjoy the ride,” says Denise Mueller-Korenek who set world record of 184MPH on a BIKE. Yes, on a BIKE. Move fast but do so with enthusiasm. THAT’s alacrity.

Moon Shots

China recently landed a rover on the dark side of the moon and NASA’s New Horizons sent back pictures of a rock 4 billion miles away. What are you aiming for today that would be a stand-out accomplishment?

2019 Trends

My crystal ball is as fuzzy as anyone else’s, but I did want to share some trends that I believe are worth paying attention to in 2019. Happy prognosticating! Adoption of EV (electric vehicles) will start to be driven by features and not just by philosophy. Early...

Deals with the Devil

The play “Faustus” was written over 400 years ago and is the basis for the term Faustian bargain. Dr. Faustus is the poster boy for deals with the Devil. Tellingly, in the story, the Devil asserts that people create their own hells. It is worth considering to what...

Be on Guard

Guard your minutes or you will lose your moments: moments to make a difference, work on the big things, discern key trends, savor an experience, make a correction, and a host of other potential opportunities. Junk food is defined as food empty of nutritional content....

It is Not all in Your Head

Most coaching for leader or workplace effectiveness is focused on the mental aspects: developing perspective, emotional intelligence, projecting positivity, etc.—all worthy topics. However, there are also physical aspects that should not be ignored and that cannot be...

Incompetence

While low engagement is flogged as a leading cause of poor business performance, incompetence is an obvious, but often, down-played factor. Leaders don’t like to talk about it. Even “experts” like to gloss over it…

Creativity

When people say they are not creative they are practicing a form of self-amputation. Creativity is not limited to artists. Creativity is not limited to technology or products….

Garbage Solving

People (all with good intentions) try to solve too much. They try to solve everything with one grand, elegant strategy when sometimes we just need a net and some focus to get rid of the garbage….

Open to New Opportunities

Often when we see this phrase (especially on LinkedIn) it means “I’m looking for work,” but we should all be on the lookout for new opportunities to learn and grow.

Running at 4 percent

A good deal of success is managing conditions so that conditions do not manage us.

Data before Dogma and the Over-hyped Millennial

Data before Dogma and the Over-hyped Millennial

It has become a stale dogma about all the differences with “millennials these days.”  When this comes up in meetings I attend or talks I give, the millennial representatives almost universally roll their eyes. They know (as those older should as well) that the issue of people is messy and complex. …

It is Time to be Less Tolerant

Today’s political environment brings out the fact that we need to be tolerant of a viewpoints. This should continue and increase. In the world of work, there are lots of areas that would benefit the organization if we were LESS tolerant. Here are several that come to mind:

The Intentional Intrepid Effect

The Intentional Intrepid Effect

A good friend of mine is on a twenty day guided trek through the Himalayas. The ripple effects of great models can include both pressure and permission. One might call it the Intentional Intrepid Effect….

Avoiding Organizational Indigestion Syndrome

Avoiding Organizational Indigestion Syndrome

Organizational Indigestion Syndrome is the unfavorable condition that occurs when an organization tries to do too much at once — and can be a major growth inhibitor. Focus helps, but there are some often over-looked approaches…

Master Monkey Mind to Grow Faster

Master Monkey Mind to Grow Faster

Monkey mind is a state of mind in with our mind restlessly jumps around from thought to thought to thought. The workplace is a hive of monkey mind. The primary job of leaders is to both manage their own focus and also train others to manage theirs…and grow fast.

Trash Bags, Eclipses and the Few Ways to Win

There are a few ways to win at business and many ways to lose. One of my colleagues uses the metaphor of a target. There are a few ways to hit a target and nearly infinite ways to miss.

Realized Gains or Paper Gains

In finance a paper gain is a gain that has not been realized yet. If a stock we own rises we only realize the gain if we sell and lock in the profit. The same premise is at work in our personal development. We must “lock in” our gains.

Discerning Organizational Disconnects

We are surrounded by disconnects – gaps that keep things from being as good as they could be. For example, in news coverage today there is a disconnect between journalism based on investigation and journalism based on ideology. Leaders must be adept at recognizing disconnects in order to profitably grow their organizations. Organizational disconnects can occur in many areas including talent and strategy.

Removing Indecision

Removing Indecision

Indecisive or prudent? The distinction can have profound impact on the quality and quantity of decisions in an organization.

Go Fourth – and do Great Things

Go Fourth – and do Great Things

The Fourth of July is a special day. The story of the birth of our nation is nothing short of miraculous. The story is also a template for those that are up for great things.

Leader What Flag are you Flying?

Leader What Flag are you Flying?

Flags can provoke powerful responses. In the context or work, leaders can fly all sorts of flags. By flag flying I mean, by words or actions what people interpret to be the priorities of their leaders…

Reluctant Leaders and the Poison Promotion

Reluctant Leaders and the Poison Promotion

When a new leader is struggling in a new role the cause is often diagnosed as a lack of leadership skills. This may be the case, but often the obvious and overlooked point is the impact of preference. In addition to lack of skills is there also a lack of a preference to lead people? In retrospect was the move to a new role actually a poison promotion?

A Day to Remember Silent, Noble Service

A Day to Remember Silent, Noble Service

In our busy, day-to-day lives, it takes a formal day for us to pause and reflect.  Memorial Day honors those that have died while serving in our armed forces.  It is humbling that so many have given their lives in service.  It is also remarkable that many have served...

Enjoyment Killers at Work and Why they Matter

Enjoyment Killers at Work and Why they Matter

Research has shown that if people enjoy 75% or more of their work, they are 4 times more likely to be successful at it. Unfortunately, some leaders miss maximizing the performance and retention of their teams by not addressing these common “enjoyment killers.”

How and Why to take “Cold Plunges” at Work

How and Why to take “Cold Plunges” at Work

Cold plunges and cold showers are a popular component of athletic performance routines. Taking metaphorical “cold plunges” can also have tremendous impact on our growth as leaders. The benefits include improved perspective, accelerated learning, discovery of new abilities and renewed enthusiasm for goals. Here’s three ways to do it…

String Theory of Leadership

String Theory of Leadership

Leadership is like a string in two ways: we can push or pull. “Pushing on a string” is exhausting and has limited utility, including in organizations. Pulling works, but is limited to the extent that your force is greater than the possible resistance.

The Business has Changed – have you?

The Business has Changed – have you?

Pick a business and it is likely that business has changed. “The business has changed – have you?” This sign was on the desk of Mr. Robert Ratliff. He was a founder and the CEO of AGCO, a farm machinery company.

Teddy Roosevelt and Persistence in the Face of Skepticism

Teddy Roosevelt and Persistence in the Face of Skepticism

Teddy Roosevelt as a young man was perceived as odd. His persistence was remarkable and a great part of his success. In addition to persistence in the face of skepticism from others, there probably is not one aspect of leadership impact that cannot be boosted by persistence.

Stretching and Letting Go as a Path to Growth

Stretching and Letting Go as a Path to Growth

Physical stretching requires two components: application of pressure in the appropriate position and relaxation. The same idea of letting go applies to making improvements as a leader.

Leaders: Seek First to do the Essential, Effective and Free

Leaders: Seek First to do the Essential, Effective and Free

Leading and managing does not have to be a complicated or expensive activity. The truism that many of the best things in life are free applies very well to leading and managing people. Below is my list of high impact behaviors often overlooked by leaders

Avoiding the Zone of Irony and Using the Boost of Performance Habits

Avoiding the Zone of Irony and Using the Boost of Performance Habits

It is ironic that the times when we most need internal resources (e.g. creativity, perspective, drive, vision, resolve) are often times when our access to those resources can be most impeded. I think of this disparity as the Zone of Irony. Performance habits are essential to get out of and stay out of that zone.

How to Not Lose Money with your Employees from Day One

How to Not Lose Money with your Employees from Day One

Even excellent people cannot be excellent if the right conditions are not met. Imagine recruiting a top basketball player and then not turning on the court lights. “Sink or swim” may be good for Spartans, but it is an expensive and time-consuming philosophy for those tasked with creating value in an organization. The key is complete onboarding.

Silos: Build or Bust

Silos: Build or Bust

Silos are likely costing your company significant money. There are several factors that allow for silo building. There are two approaches for silo busting.

Support Change by Creating Games you Can’t Lose

Support Change by Creating Games you Can’t Lose

Playing Games you Can’t Lose creates momentum and supports motivation. The opposite is playing Games you Can’t Win. Surprisingly, far too often, intelligent people spend time playing games they can’t win – daily.

Feedback – it’s ONLY Breakfast

Feedback – it’s ONLY Breakfast

Feedback may be the breakfast of champions, but it is ONLY breakfast. If we don’t do something with that feedback, then another champion will eat our lunch. Once a person receives feedback, they need to do something with it.

Leaders: Add Value by Boosting Your Creativity

Leaders: Add Value by Boosting Your Creativity

Leaders really get paid to be CREATIVE. Part of your value includes knowing things, but real value is taking the KNOWING and combining to make something VALUABLE. Invest time to be creative.

Curing the Cubicle Mind

Curing the Cubicle Mind

Cubicle Mind is an unfortunate and, by my observation, widespread malady in corporate America. And even though I call it Cubicle Mind, the condition can be found in big fancy offices too.

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